At ValorStep, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit card or payment details (processed securely via third-party providers).
Technical Data: IP address, browser type, device information, and browsing behavior on our site.
Order History & Preferences: Products purchased, customization details, and communication history.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Provide customer support
Personalize your experience on our site
Send order updates, promotional offers, and product announcements (you can opt out anytime)
Improve our website, services, and marketing strategies
Prevent fraud and secure your data
3. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with trusted third-party partners to:
Process payments (e.g., Stripe, PayPal)
Fulfill and ship your orders
Provide customer service and email communications (e.g., Klaviyo, Meta, Google)
Comply with legal obligations or respond to law enforcement if required
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access restrictions. However, no system is 100% secure, and by using our site, you acknowledge this risk.
5. Cookies & Tracking
We use cookies and similar tracking technologies to:
Improve site performance
Remember your preferences
Track analytics and visitor behavior
Personalize ads across platforms like Facebook and Google
You can manage cookie settings in your browser.
6. Your Rights
You have the right to:
Access or correct your personal information
Request deletion of your data (unless we are legally required to keep it)
Opt out of marketing emails at any time
Contact us with any privacy-related concerns
7. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
